Returns & Exchanges
At Bells of Steel, we want you to be completely satisfied with your home gym equipment. If your gear doesn't meet your expectations, we offer a 30-day return policy to ensure you build the gym of your dreams without the risk.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.
- 2.Pack Your Gear
Ensure all items are securely packed in their original packaging, including all nuts, bolts, and accessories to avoid damage during transit.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at the designated carrier location; please note that return shipping fees may apply.
- 4.Inspection and Refund
Once our warehouse team inspects the equipment for quality assurance, we will process your refund or exchange within 5-7 business days.